Cookie policy

Outlines what cookies are active on our website, what user data we track, and for what purposes.
We may use "cookie" technology to obtain non-personal information from visitors to our websites. Cookies are pieces of information stored on a user's computer by a website so preferences are remembered on future requests. Pixel tags (also known as web bugs, web beacons, clear/invisible/tracker GIFs) are signals sent from certain websites or e-mails used to pass certain information to our servers to personalize our websites and to track your usage. We do not save personal information on cookies or through use of pixel tags without your permission. Rather, cookies and pixel tags are used to optimize the performance and functionality of our websites, and to personalize our websites for you and present you with content and offers specific to your interests.
Most browsers accept cookies automatically but can be configured not to accept them or to indicate when a cookie is being sent. We do not extract personal information in this process nor do we provide this information to third parties.Cookies allow us to customize your user interface to speed up the navigation process and to make our website experience more efficient. If your browser is configured to reject cookies, you will not be able to use the features of our websites. When you log in, a cookie can tell us whether you've visited us before or are a new visitor. We do use the cookie to help us identify website features in which you have the greatest interest so that we can provide you with more of what you want.
This website www.learnwithJADEO.com uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve JADEO by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “accept” button on Our Cookie banner or when you have selected your preferred Cookie options in Our Cookie manager and pressed the “Continue” button. If you do not agree to Our Cookie Policy, please stop using Learn with JADEO immediately.

1. Definitions and Interpretation

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
Cookie: means a small file placed on your computer or device by JADEO when you visit certain parts of JADEO and/or when you use certain features of JADEO;
Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
Personal data: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
We/Us/Our: means “JADEO,” the brand owned and operated by JDaily.

2. Information About Us

JADEO is owned and operated by JDaily.
  • Registered address: 15 Mississauga Road S, Mississauga, ON L5H 2H1 
  • Email address: hello@jadeo.co

3. How Does JADEO Use Cookies?

  • 3.1 JADEO may place and access certain first-party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of JADEO and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
  • 3.2 By using JADEO, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on JADEO for analytics and for marketing purposes. For more details, please refer to section 4 below.
  • 3.3 All Cookies used by and on JADEO are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
  • 3.3.1 Strictly Necessary Cookies
    A Cookie falls into this category (usually first-party cookies) if it is essential to the operation of JADEO as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through the online school, also support functions such as logging in, and payment transactions.
  • 3.3.2 Functionality Cookies
    Functional Cookies allow our web site to remember choices you make, e.g. your user name, log in details and language preferences and any customizations you make to pages during your visit. They are necessary to provide features and services specific to individual users.
  • 3.3.3 Analytics Cookies
    It is important for Us to understand how you use JADEO, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve JADEO and your experience of it.
  • 3.3.4 Marketing/Targeting Cookies
    It is important for Us to know when and how often you visit JADEO, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make JADEO and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.
  • 3.3.5 Third Party Cookies
    Third-party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third-party Cookies may be used by advertising services to serve up tailored advertising to you on JADEO, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
  • 3.3.6 Persistent Cookies
    Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit JADEO.
  • 3.3.7 Session Cookies
    Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit JADEO until you close your browser. Session Cookies are deleted when you close your browser.
  • 3.4 Cookies on JADEO are not permanent and will expire as indicated in the table below.
  • 3.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy
  • 3.6 For more specific details of the Cookies that We use, please refer to the table below.

4. What Cookies Does Our Site Use?

  • 4.1 The following first-party Cookies may be placed on your computer or device:
Name of Cookie Purpose Strictly Necessary Expires
XSRF-TOKEN Preserves User Login information and states Yes When you close your browser
DPSettings Preserves the user's Cookie policy preferences Yes 12 days
slim_session Preserves User Login information and states Yes 1 day
  • 4.2 The following strictly necessary third-party Cookies may be placed on your computer or device:
Name of Cookie Provider Purpose Expires
vuid vimeo.com These cookies are used by Vimeo to collect analytics tracking information. 1 year
player player.vimeo.com These cookies are used by Vimeo to collect analytics tracking information. 1 year
  • 4.3 Our Site uses the following functional Cookies:


Olark
Name of Cookie Provider Purpose Expires
hblidlearnwithJADEO.coma visitor identifier that we use only on your site to remember this visitor between visits2 years
wcsidlearnwithJADEO.coma session identifier that we use only on your site to keep track of a single chat sessionWhen you close your browser
olfsklearnwithJADEO.comstorage identifier that we use to maintain chat state across pages (e.g. message history)2 years
_okbklearnwithJADEO.comextra state information (e.g. chat box being open/closed)When you close your browser
_oklearnwithJADEO.commost recent Olark site ID (security measure)When you close your browser
_oklvlearnwithJADEO.comthe Olark loader version (for improved caching)When you close your browser
_oklalearnwithJADEO.comused for caching purposes (loaded from CDN vs. loaded from our infrastructure)When you close your browser
_okgidlearnwithJADEO.comused for caching by setting a hash for assets to determine if they have changed and if they need to be refreshedWhen you close your browser
_okaclearnwithJADEO.comused for caching by setting a hash for assets to determine if they have changed and if they need to be refreshedWhen you close your browser
TawkTo
Name of Cookie Provider PurposeExpires
TawkConnectionTime learnwithJADEO.com previous registration time stamp When you close your browser
Tawk_ learnwithJADEO.com socket connection url When you close your browser
__tawkuuid learnwithJADEO.com domain restriction values 6 months
__cfduid tawk.to Used by the content network, Cloudflare, to identify trusted web traffic. 1 year
Freshchat
Name of Cookie Provider Purpose Expires
pubsub_cookie learnwithJADEO.com This cookie is used for the freshchat service When you close your browser
hop- learnwithJADEO.com This cookie is used for the freshchat service When you close your browser
learnwithJADEO.com This cookie is used for the freshchat service When you close your browser

_
learnwithJADEO.com This cookie is used for the freshchat service 1 year
pnctest learnwithJADEO.com This cookie is used for the freshchat service 1 year
Zendesk Web Widget
Name of Cookie Provider Purpose Expires
ZD-referrerPolicy learnwithJADEO.com Stores referrer tags Forever
ZD-zE_oauth learnwithJADEO.com Stores the authentication token once the user has been authenticated. 2 hours
ZD-currentTime learnwithJADEO.com Sets the time when page loads. Forever
ZD-settings learnwithJADEO.com Stores a hash of settings so that we don't keep sending blips after the initial one Forever
ZD-suid learnwithJADEO.com Session id for pathfinder. 20 minutes
ZD-buid learnwithJADEO.com Collects Machine ID. Forever
  • 4.4 JADEO uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyze anonymous usage information, enabling us to better understand how JADEO is used. This, in turn, enables us to improve JADEO and the products and services offered through them.
  • 4.5 The analytics services used by JADEO use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of JADEO, it does enable us to continually improve JADEO, making it a better and more useful experience for you.
  • 4.6 The analytics services used by JADEO uses the following Cookies: 
Google Analytics
Name of Cookie Provider Purpose Expires
_ga learnwithJADEO.com Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat learnwithJADEO.com Google Analytics: Used by Google Analytics to throttle the request rate. When you close your browser
_gid learnwithJADEO.com Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. When you close your browser
collect learnwithJADEO.com Google Analytics: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. When you close your browser

5. Consent and Control

  • 5.1 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of JADEO may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use.
  • 5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
  • 5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
  • 5.3.1 Google Chrome
  • 5.3.2 Microsoft Internet Explorer
  • 5.3.3 Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
  • 5.3.4 Safari (macOS)
  • 5.3.5 Safari (iOS)
  • 5.3.6 Mozilla Firefox
  • 5.3.7 Android (Please refer to your device’s documentation for manufacturers’ own browsers)

6. Changes to this Cookie Policy

  • 6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of JADEO after the changes have been made. You are therefore advised to check this page from time to time.
  • 6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

7. Further Information

  • 7.1 If you would like to know more about how We use Cookies, please contact Us at hello@jadeo.com.
  • 7.2 For more information about privacy, data protection and our terms and conditions, please visit the following: